At Lemcrush, we are committed to providing a reliable, secure, and discreet shipping experience for every customer. We understand that privacy, convenience, and timely delivery are especially important when purchasing intimate wellness products.
This Shipping Policy explains our shipping methods, processing times, delivery expectations, tracking information, and related shipping terms for purchases made through our WooCommerce store.
By placing an order with Lemcrush, you agree to the terms outlined in this Shipping Policy.
1. Order Processing Time
At Lemcrush, we carefully prepare every order to ensure accuracy and quality before shipment.
After your order is successfully placed:
- Orders are typically processed within 1–3 business days.
- Orders are processed Monday through Friday, excluding weekends and major holidays.
- Processing times may be slightly extended during holidays, promotional events, or periods of high order volume.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please make sure your shipping address and contact details are correct before completing your purchase. Lemcrush is not responsible for delays caused by incorrect or incomplete shipping information provided by customers.
2. Shipping Methods and Delivery Times
Lemcrush provides flexible shipping options to meet different delivery needs. Delivery times below refer to estimated transit times after your order has been processed and shipped.
United States Shipping
Free Shipping
- Shipping Cost: Free
- Estimated Delivery Time: 7–15 Business Days
Standard Express Shipping
- Shipping Cost: $25 USD
- Estimated Delivery Time: 5–8 Business Days
International Shipping (Outside the United States)
Free Shipping
- Shipping Cost: Free
- Estimated Delivery Time: 6–18 Business Days
Standard Express Shipping
- Shipping Cost: $25 USD
- Estimated Delivery Time: 6–12 Business Days
Please note that delivery times are estimates and may vary depending on:
- Destination country or region
- Carrier operations
- Weather conditions
- Holidays
- Customs clearance procedures
- Other circumstances beyond our reasonable control
Lemcrush cannot guarantee exact delivery dates.
3. Shipping Costs
Shipping fees are calculated based on your selected shipping method and delivery location.
Available shipping options and costs will be displayed during checkout before payment confirmation.
Shipping options include:
- Free Shipping: Available for eligible orders based on destination and promotional conditions.
- Standard Express Shipping: Available for a flat rate of $25 USD.
From time to time, Lemcrush may provide special shipping promotions or limited-time free shipping offers. Any promotional shipping terms will be clearly displayed during the applicable promotion period.
4. Discreet Packaging
At Lemcrush, we understand that privacy is important when purchasing intimate wellness products.
All orders are prepared with discretion and care:
- Orders are shipped in discreet packaging.
- External packaging does not unnecessarily reveal product details.
- Customer information is handled confidentially throughout the fulfillment process.
We are committed to providing a private, comfortable, and worry-free shopping experience from checkout to delivery.
5. Tracking Your Order
Once your order has been shipped, Lemcrush will send a shipping confirmation email containing tracking details when available.
Please keep in mind:
- Tracking information may take some time to become active after shipment.
- Carrier tracking updates may not appear immediately.
- Delivery information is provided by shipping carriers and may change during transit.
If you have any concerns about your shipment, please contact our customer support team at:
6. International Shipping & Customs
For orders shipped outside the United States, delivery times may be affected by customs inspections or local import procedures.
Customers are responsible for:
- Ensuring products can legally enter their destination country.
- Paying any applicable customs duties, taxes, or import fees.
- Providing accurate customs information when required.
Lemcrush is not responsible for delays, additional charges, or delivery issues caused by customs authorities or local regulations.
7. Address Changes and Order Updates
Customers are responsible for providing accurate shipping information at checkout.
If you need to update your shipping address, please contact us as soon as possible:
Email: info@lemcrush.com
Address changes can only be accepted before the order has entered the shipping process.
Once an order has been shipped, we are unable to modify the delivery address.
8. Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us at:
For damaged packages, please provide:
- Order number
- Description of the issue
- Photos of the package and damaged items
Our team will review your request and work with you to find an appropriate solution.
9. Contact Us
If you have any questions regarding shipping, delivery times, or your order, please contact:
Lemcrush Customer Support
Email: info@lemcrush.com
Thank you for choosing Lemcrush. We are committed to providing a discreet, reliable, and convenient shopping experience for every customer.